(509) 591-5517

info@loanfactory.com

Office hours:

  • Monday - Friday: 6:00 AM - 5:00 PM
  • Saturday: By Appointment

State Licenses:

Complaints:

If you would like to report a complaint, please contact our Client Advocate Department at:

We will respond as soon as possible.

Google Reviews

Dung Le
Dung Le
2026-05-01
Thanks you so much to Loan Factory again! Especially, Don diiep and Nami team helped me hard through and closed my refinance loan in time and good rate.I am very satisfied with loan factory Company and loan officers there too .i am recommend whoever needs to loan please contact them.
Ghafori G.
Ghafori G.
2026-05-01
Khoi Nguyen
Khoi Nguyen
2026-05-01
We cannot recommend Lam Nguyen enough! We just closed on our home in Massachusetts after a grueling, three-year house hunt. Throughout that long process, Lam was incredibly patient, supportive, and knowledgeable. They never pressured us, always took the time to answer our endless questions, and truly had our back when things got difficult. They are more than just a loan officer; they are a true partner in the home-buying process. If you need someone dedicated who will fight for you, Lam is the one!" Plus as a first-time homebuyer, I had a lot of questions, and Tyler was the ideal partner. He is super knowledgeable and patient, walking me through every step. He was extremely helpful, easy to communicate with, and always reachable. Thanks to Tyler, our loan process was smooth and stress-free.
Cindy Phan
Cindy Phan
2026-05-01
Ha and Leo clearly explained all my questions. They were friendly, enthusiastic, and very responsible in their work. Good services.
Ly Ánh
Ly Ánh
2026-04-30
Very professional,fast and friendly 5 star
Juan Viveros
Juan Viveros
2026-04-30
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